FAQS

We provide the competitive factory price based on EXW or FOB. We can quote the best freight cost by courier/air/forwarder for your reference.

We don't have MOQ except for OEM/ODM/customized products. The prices vary depending on order quantity.

Online order is available now on our alibaba store: https://hivibel.en.alibaba.com/, you can pay by credit card,papal,wire transfer etc.
We also can provide offline order:
Step 1: Please you place order to us by email or message.
Step 2: We send Proforma Invoice to you for your confirmation.
Step 3: You make payment after confirmation.
Payment term :T/T
Step 3: We arrange the delivery and provide tracking information.

All the inspection camera kit is standard packed vary by different models, please reference to the user manuals. Special requirements should be mentioned in order.

Shipping way could be chosen according to customer requirements, courier delivery, air cargo, sea cargo or designated freight forwarding . We will coordinate with every delivery from factory to destination, and keep reporting the status of transportation.

Usually our products are in stock, but if one of our product is out of stock, the production time for standard products will be from 3-15days according to the order quantity. For OEM/ODM/customized products, the production time will be 20-45days different according to the degree of difficulty or easiness.

We provide 12months(one year) warranty after purchase. If you have problem with the products, please feel free to contact with our salesman.

We can provide all the spare parts for our products. We recommend you to have some stock for the spare parts of sewer drain pipe inspection camera for fast repair by your side.